Terms of Service

Last updated: February 24, 2026

OVERVIEW

Welcome to The Woolly Bulldog Fibre Supply Inc.

This website is operated by The Woolly Bulldog Fibre Supply Inc. (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you are engaging with our online shop and agreeing to the following Terms of Service (“Terms”).

These Terms apply to everyone who visits, browses, shops, or interacts with our website — including customers, vendors, and contributors of content.

Please take a moment to read through them. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree, you may not access the site or use our services.

We may update these Terms from time to time. When we do, we’ll post the updated version here. Continued use of the website after changes are posted means you accept those changes.

Our online shop is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our yarn, tools, and other fibre treasures to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are the age of majority in your province or state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws).

Please do not transmit any viruses or malicious code.

If these Terms are violated, we reserve the right to terminate access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

Section headings are included for clarity and convenience only.

SECTION 3 – ACCURACY OF INFORMATION

We do our very best to ensure the information on our site is accurate and current. However, we cannot guarantee that all content is complete, accurate, or up to date at all times.

The information on this website is provided for general guidance only. Any reliance on site material is at your own risk.

We may update or modify content at any time but are not obligated to do so.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices for our products may change without notice.

We reserve the right to modify or discontinue the website or any part of the Service at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and may be offered in limited quantities.

All returns and exchanges are governed by our Return Policy.

We make every effort to display colours and images as accurately as possible. That said, screens vary — and we cannot guarantee your monitor will display colours exactly as they appear in real life.

We reserve the right to:

  • Limit sales by person, household, or region

  • Limit quantities offered

  • Change product descriptions or pricing at any time

  • Discontinue products without notice

We do not guarantee that products, services, or information will meet every expectation, or that errors will always be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. This may include limiting quantities per person, household, or order.

If we make changes to or cancel an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information, and to update your information as needed so we can complete your transactions and reach you if necessary.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

These tools are provided “as is” and “as available,” without warranties or endorsements. Your use of optional tools is at your own risk.

Any future features or services introduced through the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services may include materials from third parties.

We are not responsible for examining or evaluating third-party content and are not liable for any third-party materials, websites, or services.

Please review third-party policies before engaging in transactions with them.

SECTION 9 – COMMENTS, FEEDBACK & SUBMISSIONS

If you send us submissions — including contest entries, creative ideas, suggestions, or proposals — you agree that we may use them without restriction.

We are not obligated to:

  1. Keep submissions confidential

  2. Provide compensation

  3. Respond to submissions

You are responsible for ensuring your submissions do not violate third-party rights or contain unlawful or harmful content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

SECTION 12 – PROHIBITED USES

You may not use this site or its content:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, intimidate, or discriminate

  • To upload malicious code

  • To collect others’ personal information

  • To spam, scrape, or interfere with site security

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your own risk. All products and services are provided “as is” and “as available,” without warranties, express or implied.

To the fullest extent permitted by law, The Woolly Bulldog Fibre Supply Inc., its directors, officers, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless The Woolly Bulldog Fibre Supply Inc. and its affiliates, officers, directors, employees, and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access to the Service at any time if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on our website, constitute the entire agreement between you and The Woolly Bulldog Fibre Supply Inc.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

4 - 9110 Glover Road
Fort Langley, British Columbia
V1M 2S5 CANADA

SECTION 19 – CHANGES TO THESE TERMS

We may update these Terms from time to time. Please check this page periodically for updates.

Continued use of the website following any changes means you accept those changes.

SECTION 20 – CONTACT INFORMATION

If you have questions about these Terms, please reach out: hello [at] thewoollybulldog.com

Thank you for being here — we’re glad to share good fibres, thoughtful tools and a welcoming space with you.